Our return policy spans a 15-day window from receiving your item, allowing ample time for you to initiate a return.

To qualify for a return, your item must remain in its original condition, unworn or unused, complete with tags, and in its initial packaging. Proof of purchase, such as a receipt, is essential for processing your return.

To commence the return process, kindly contact us at info@globalparrotfarm.com Upon acceptance of your return request, we will furnish you with a return shipping label along with detailed instructions on where and how to dispatch your package. Please note that items sent back without prior return authorization will not be accepted.

For any inquiries regarding returns, feel free to reach out to us at parrotdipankarstorestore@gmail.com.

Damages and Issues: Upon receiving your order, we urge you to inspect it thoroughly. In the event of a defective, damaged, or incorrect item, promptly contact us so we can assess the issue and rectify it.

Exceptions/Non-Returnable Items: Certain items, including perishable goods like food, seeds, and supplements, are not eligible for return. If you have queries or concerns about a specific item, please reach out to us for clarification.

Exchanges: For a swift resolution to ensure you receive the desired item, the recommended course of action is to return the product you have. Contact us at parrotdipankarstore@gmail.com for further guidance on exchanges.

Refunds: Upon receiving and inspecting your return, we will notify you of the approval or denial of your refund. If approved, the refund will be processed automatically to your original payment method. Keep in mind that the processing and posting of the refund by your bank or credit card company may take some time.