Frequently Asked Questions
Q: What types of parrots do you offer on your website?
- A: We offer a variety of parrot species, including African Greys, Macaws, Cockatiels, and White-Bellied Parrots.
Q: How do I place an order for a parrot?
- A: To place an order, simply browse our selection, choose the parrot you’d like, and follow the online ordering process.
Q: What is your shipping policy for parrots?
- A: We typically process and ship orders within 4-10 business days. Please check our Shipping Policy for more details.
Q: Can I visit your store in person to see the parrots before making a purchase?
- A: We currently operate exclusively online, but you can find detailed information about each parrot on our website.
Q: Do you ship internationally?
- A: Yes, we offer international shipping. Please refer to our Shipping Policy for specific details and restrictions.
Q: What should I do if my parrot arrives damaged or with health issues?
- A: Contact us immediately if you encounter any issues with your parrot upon arrival. We will guide you on the next steps.
Q: How can I track my parrot’s shipment?
- A: Once your parrot is shipped, you will receive a tracking number via email to monitor the delivery status.
Q: What do I feed my new parrot?
- A: We provide feeding guidelines for each parrot species on our website. Additionally, we recommend a well-balanced diet of pellets, fruits, and vegetables.
Q: What is your return policy for parrots?
- A: We have a 15-day return policy. Please check our Return Policy for eligibility criteria and instructions.
Q: Can I cancel my order if I change my mind?
- A: Orders can be canceled within 24 hours of placement. Please contact us promptly for assistance.
Q: How do you ensure the well-being of your parrots during shipping?
- A: Our parrots are carefully handled and shipped in secure, ventilated carriers to ensure their safety and comfort.
Q: Are your parrots hand-tamed or socialized?
- A: Yes, our parrots are socialized to varying degrees, and specific details are provided in the product descriptions.
Q: What vaccinations do your parrots receive before sale?
- A: Our parrots are vet-checked and vaccinated according to industry standards. Health records are provided upon purchase.
Q: Can I return a parrot if it doesn’t get along with my existing pets?
- A: Our return policy covers eligible returns within 15 days, but compatibility with other pets is not a standard criteria for return.
Q: How do I train my new parrot?
- A: We offer basic training tips on our website, and additional guidance can be provided by our customer support team.
Q: What is the lifespan of the parrots you sell?
- A: Lifespan varies by species. You can find information on average lifespans for each type of parrot on our website.
Q: Do you offer financing options for parrot purchases?
- A: At this time, we do not offer financing options. Full payment is required at the time of purchase.
Q: Can I visit your breeding facility?
- A: To maintain the health and well-being of our parrots, we do not allow public visits to our breeding facility.
Q: Are your parrot’s DNA sexed?
- A: Details regarding DNA sexing are provided in the individual descriptions for each parrot.
Q: What happens if my parrot escapes during shipping?
- A: We take extensive precautions to prevent escapes. In the rare event it occurs, contact us immediately, and we will guide you on the next steps.